Freightliner pinnacle program


















Accurate Invoicing to Make Your Job Easier Every invoice we receive from a service provider is fully audited to ensure charges are accurate and appropriate for the repairs made. Here's what you can expect: Our billing department thoroughly reviews all invoices and enters the detailed information into our system using Vehicle Maintenance Reporting Standards VMRS Coding. This enables everyone involved in the service supply chain to understand what happened during the repair.

We perform both operational audits and price compliance audits on every invoice, ensuring you received the services you needed, without being overcharged. If charges exceed normal ranges, we'll request a corrected invoice from the service provider - taking the stress out of your hands. Customer Welcome and thank you for being a current roadside customer! If you are a previous Excelerator Custom customer, you will see some new benefits such as service provider management and VMRS coding for all breakdown events.

If you are a previous Excelerator Preferred customer, you will have the same great benefits under the Freightliner Roadside Assistance program. Under the new program, FleetNet will handle paying service providers and providing you an itemized invoice of all services with NO additional markup.

Currently, FleetNet does not take credit cards for event fees. FleetNet works with our dealers on a regular basis and has a process to ensure the billing flows through Pinnacle. If you are a previous Excelerator On-Call customer, you will have the same great benefits and more under the Freightliner Roadside Assistance program.

Please read the Frequently Asked Questions below for more information. How do I get Started? What to expect next? Final Steps!

Features and Benefits: Roadside partnership with the leading truck manufacturer The best uptime across the nation Configurable program based on the customer's specific profile Vendor management and cost control Ticket creation using Phone, In-Cab Communications, and Online Dispatch Request Event communication by Email, Text, Phone call, and Online via the Activity Center Integration points for your in-house business systems Events are VMRS coded and provides customers the data they need.

Frequently Asked Questions Q. Why do I need to Sign Up if I am existing customer? How will DTNA be involved in the roadside program? How long does it take from start to up and running? Use your Truck Bucks card to get discounts on parts and services at participating locations. Enroll for free online or at a participating retail location!

Dealers Submit. With more than locations across North America, Alliance Truck Parts is your go-to source for new and remanufactured parts and accessories. Harness the latest technology to cut maintenance and repair costs with Pinnacle Fleet Solutions. Review the benefits and get information on enrollment today! Daimler Truck Financial is a reliable long-term financial partner for fleet customers. We provide a variety of finance terms and structures to match cash flows. Our experienced truck finance team is dedicated to structuring comprehensive financing for our vocational customers.

Our specialized municipal finance solutions allow you to make long-term plans.



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